Validate Collector Status
Click Telemetry and select Collectors from the main menu
Select the relevant Collector from the presented list
View Status
| Indicator | Status | Description |
|---|---|---|
| Pending | Collector components installing / provisioning or awaiting status | |
| Unknown | The SamurAI platform is unable to determine a status | |
| OK | Healthy | |
| Warning | Warning status will be displayed if the Collector is experiencing any issues e.g components are experiencing problems | |
| Critical | Critical status will be displayed and an email notification will be sent to registered users (by default) if the SamurAI platform cannot communicate with the Collector |
After you provision a Collector VM and start it, it will go through a process of installing updates and modules specified in the configuration ISO file which you downloaded. The time taken for this process is dependent on factors like the speed of the hardware you are running the Collector on and connectivity to the repositories that it downloads updates from. In some cases this process can take around 30 minutes.
If you have any problems, please submit a ticket via the SamurAI Portal.
Collector Email Notifications
By default email notifications are enabled. The SamurAI platform sends email notifications to registered users when a Collector is reported as Critical (e.g. the SamurAI platform cannot communicate to the Collector) however this is customizable by users for any Collector status.
Enable or Disable Email Notifications
- Click on More Options (
) to the right of the table - Select Notifications
- Toggle the setting to enable or disable by selecting the bell icon. Alternatively you can select the default setting
- Click Save
You can also achieve this per individual Collector by:
- Click on More Options (
) to the left of the Collector - Select Notifications
- Toggle the setting to enable or disable by selecting the bell icon. Alternatively you can select the default setting (send notification).
- Click Save
What’s next?
The next step is to start configuring integrations which will allow the SamurAI platform to start receiving your telemetry data.
Select Integrations Overview for more information on integrations and where to start.
If you require high availability for your collector, this can be achieved using the capabilities of your virtualization platform.